TimeTec Mart
Refund Policy
In order to provide you with the best possible online purchase experience, TimeTec Community Sdn Bhd maintains a 30-days no questions asked return policy. If for any reason you are not 100% satisfied with your purchase, you can return your order for a full refund or exchange.

1. You can return your order for up to 30 days from the purchase date

2. Products must be in original condition, with all tags attached, and must be returned in the original undamaged box and/or packaging

3. Installed goods cannot be returned.

4. If your return is valid, we will process your refund or replacement, based on what you have indicated to our Customer Support Team. If it's valid, we will reimburse you with a refund through the same mode of payment that was made in the original purchase. If you opt for replacement, the delivery fee of the replacement unit will be borne by us.

5. If your return is not valid, we will notify you and arrange the items to be returned. For the items to be returned, a delivery fee will be chargeable. We reserve the right to reject any return, exchange, refund deemed unfit or unreasonable.

Last Updated: 21/04/2021